Passengers' complaints flood Nok Air's Facebook page
Complaints from Nok Air passengers flooded its Facebook about the airline's cancellation of its flightswithout prior notice. At least nine flights of Nok Air have been cancelled on Sunday after pilots went on strike.
They complained that the cancellation wasted their time and money.
"Flying with Nok Air is risky...the incident made their credibility lost," a passenger write on its Facebook.
Another passenger made complaints via Nok Air Facebook page for changes of the airline's flight from Bangkok to Surat Thani following the strike.
"For a way back to Surat, [my online itinerary] said boarding time at 16.00. But when I checked in, [I was informed at the airport] that it would instead be at 15.40," he said
"It was even announced that the flight was eventually cancelled after the changed boarding time. Do you know how people would even get to Surat? Will flight tickets be available tomorrow? How would I even get back to work [in time]?
"This is a permanent farewell to you [Nok Air]. Your standard has been static. Thank you very much." he ended sarcastically, adding that he was also affected by earlier lack of SMS notices on rescheduling of the flight to be sooner despite the airline's promise.
