Memo to SRT: Thank you for giving us Airport Link

It delivers about 3,000 people per hour into the city centre and takes them home in the evening. I have used the service regularly for the last four years to travel from my home near the airport to my office in Silom, and the service is on time and fast. I can reach my office in one hour even in rush hour or in heavy rain.

Regarding the observation about use by disabled people, I have to say that people in wheelchairs do use the service, as do people who have no sight, and they are able to use the service successfully. The staff and passengers are particularly helpful to these people. I’m taking this opportunity to thank the SRT for providing this good service for the last four years. 

The situation about spare parts is a completely different matter. The Airport Link is a high-speed train, the fastest in Thailand, and requires the correct operation of critical safety systems. These systems require maintenance. Such maintenance requires the right engineering infrastructure such as auditing, inspection, test laboratories and certification using trained and experienced engineers. We have to know that the critical spare parts are correct.

As you say in your editorial, putting in the right infrastructure is essential for future projects, including the engineering support required. Thailand already has this in other industries. A good example is the airline business. The engineering community can help. 

Anthony Margetts