Monday, August 26, 2019

From taxis to hotels: Grab is on the go

May 13. 2019
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By The Nation

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Grab, the leading super app in Southeast Asia, has spread its wings even further with the launch of its hotels booking service. Customers can book hotels and other accommodation from Agoda and soon,, directly from the Grab app, and enjoy special hotel offers when they book through Grab.

The addition means Grab customers can access and easily compare prices across millions of places to stay, ranging from luxury and budget hotels to apartments, vacation homes, and family-run B&Bs.

“Travellers are an increasingly important client base for Grab. With more Southeast Asians travelling than ever before, the launch of ‘Hotels’ highlights our commitment to provide the most relevant services to our customers as Southeast Asia’s leading everyday super app. Our ‘Hotels’ service adds to the multiple benefits we already offer travellers, including the most comprehensive miles and travel loyalty programme for any O2O platform, discounts at lounges and F&B outlets at major airports in Southeast Asia, and exclusive Grab transport pick-up points at airports in Indonesia and the Philippines,” said Jerald Singh, group head of Grab’s product and design.

More features and benefits will be added to the ‘Hotels’ service throughout the year. Grab customers will get free travel personal accident and flight delay insurance with each hotel booking, as well as special ride offers. In addition, customers will be able to pay with GrabPay, Grab’s cashless payment mode, and earn GrabReward points with each booking, which can be redeemed for more deals and discounts around other travel services, F&B, retail, entertainment and more.

Singh added, “Grab’s ‘Hotels’ service is ideal for young professionals who travel frequently for holidays, or families looking for the best deals. Our partnerships with Agoda and allow our customers to easily find the right accommodation – anywhere in the world – for their holiday at the price they want to pay. With the special Grab discounts and free insurance, we’re confident travellers can find the most value-for-money deals when booking hotels with Grab.”

“Agoda is passionate about innovating the way people travel, using technology to help people everywhere to travel anywhere, offering the widest choice, at the best possible price. There are synergies with Grab in our mutual desire to provide our customers with more convenience and new opportunities while making travel even more accessible for Southeast Asian travellers,” added Damien Pfirsch, Agoda’s VP strategic partnerships & programmes.

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