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True triples bandwidth capacity as Internet, mobile usage see big leap due to Covid-19

Mar 27. 2020
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There has been a sharp spike in internet and mobile usage as more people are staying at home due to the Covid-19 threat, Jirachai Kunakorn, chief network operations officer at True Corporation Plc, said.

“We detected increased usage in all of our channels, including fiber and broadband internet, cable TV and mobile phone,” he said. “In the past month, the internet bandwidth usage has increased 52 per cent while mobile data usage has increased 18.4 per cent.”

To cope with the increase in demand, True Corp has increased its domestic and international bandwidth capacity by up to three times, Jirachai said.

“We realise that communication infrastructure is one of the basic needs of modern people especially in the time of virus crisis where people are advised to keep their distance from each other but still need to stay in touch,” he said.

“True will make sure that our customers have a seamless online experience whether they are watching breaking news, working from home via video conferencing or browsing entertainment content from international sources.

“In addition, our team of engineers will be monitoring the system in real time 24 hours a day even when they work for home thanks to the remote access system that enables them to fix the problem from anywhere,” he added.

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