BMW launches customer helpline
BMW dealer Millennium Auto has introduced a new customer service number featuring IVR (interactive voice response) capable of serving 200 calls simultaneously.
The “1286 Millennium Auto Connect” service is available for customers of BMW, Mini and BMW Motorrad at Millennium Auto.
It includes vehicle data, trade-in, service appointments, repair updates, roadside assistance, insurance and Sixt car rental.
By the end of 2018, Millennium Auto says it will have 20 showrooms and service centres in the kingdom.
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