Tuesday, November 12, 2019

Public relations firms coming to terms with communication revolution 

Apr 23. 2017
Facebook Twitter

By   THE NATION    

2,533 Viewed

AT THE 47th Annual Global Summit of Public Relations Organisation Worldwide (PROI), more than 60 of the world’s leading PR agency owners had a heated discussion over the fate of communications.

While many of the pundits had opposing views on Brexit, the Trump presidency, and the apparent upending of the world order, there is consensus that there is a new normal in the way messages are sent and received, dramatically changing how our views of the world are formed.

This time, however, the revolution “is televised”, or at least shared in social media. “Yes, the digital revolution has redefined how we form our opinions of the world in a fundamental way,” said Richard Tsang, PROI Worldwide chairman. “And these new patterns of communication lead us to life-changing decisions; from what sort of car or house we buy, to whom we elect as our leaders.”

For brands, the question of how to communicate is not as simple as it once was. According to Tsang, “Ten years ago we still asked, PR or advertising? Nowadays, we ask a bewildering array of questions: owned, earned, or paid media? Content marketing, native advertising or influencer relations? What do we do about social media trolls and fake news?”

In a world where people are inundated with thousands of messages on a daily basis, finding a path in the forest underbrush is essential for success. And brands, more often than not, suffer through topics as puzzling as millennial and social media, and as daunting as big data and analytics.

This explosion of options has got businessmen and politicians in a bind, and made the consultants that provide clear advice on the way forward, all the more necessary. PROI Worldwide, an organisation of independent consulting firms focusing on communications, has seen its ranks grow twofold in the last 10 years. The breadth of services offered by PROI members has grown much larger than what its name suggests.

The explosion of communication has blurred the lines between public relations and advertising, and PROI Worldwide is capitalising on this sea change. With over $800 million in revenue spread across 75 partners in 50 countries, the industry consortium is among the three largest public relations organisations in the world. “From less than a dozen agencies four decades back, PROI now serves over 5,000 corporations with more than 5,000 employees globally,” says Allard van Veen, PROI Worldwide managing director.

Asia Pacific growth

Nowhere is this growth more apparent than in Asia and Australia, where PROI has expanded its partnership by more than 30 per cent in the last year alone. “Just in the last 12 months, we have added six new agencies to our roster, bringing our network to 17 organisations, from 11 last year,” said Van Veen.

But PROI’s growth only mirrors the strategic importance of the region. With more than 4.4 billion people, and an aggregate gross domestic product of over $24 trillion, Asia Pacific is the world’s largest economic powerhouse. The region is also expected to achieve the fastest economic growth rates in a world that has vacillated between expansion and contraction in the last five years.

“Since I founded Midas PR Group 10 years ago, I have witnessed a steady growth in the Asia Pacific region and Thailand in particular has been moving forward very quickly, especially when it comes to adopting any form of digital communication. This kind of rapid development makes it extremely important to have consultants that can lead the way and help companies effectively use the new technologies that are now at our disposal,” explained Karin Lohitnavy, founder of Midas PR Group, PROI’s first-ever partner agency in Thailand. 

 

Tags:
Facebook Twitter
More in Business
Editor’s Picks
Top News