TAI launches e-arbitration system to keep up with digital age
The Thai Arbitration Institute (TAI) has launched e-arbitration, an online electronic arbitration system with worldwide accessibility, aimed at bringing speed and high-quality assurance to various procedures in the arbitration system.
The online platform is accessible on any electronic device. The TAI, which is under the Office of the Judiciary, has been providing the public and private sectors in Thailand legal consultation as an intermediary in arbitral proceedings ever since 1990.
Parties involved in disputes and related persons can have fast access in proposing statement of claim and statement of defence and related documents, evidence, and other paperwork to the institute, the TAI said.
Through the platform, arbitrators also can conveniently consider various disputes online, enabling savings in travel expenses and time consumed in the arbitration process. The e-arbitration system will be open 24 hours a day, all days of the week.
The features of the online platform are useful not only for domestic users, but also for parties and arbitrators abroad. The measure is expected to facilitate Thailand’s growth into a hub for first class, international arbitration and dispute resolution, the TAI said.
E-arbitration is the most effective system available to run and support arbitration proceedings in Thailand at the moment, especially with its end-to-end function which has comprehensive management of arbitration from the beginning of the case up until awarding, the TAI said.
Moreover, the user’s privacy is crucial and is of the utmost importance. Only those involved in the dispute can see the dispute information. The system is designed with regard to the security of information on the dispute and is consistent with TAI’s principle of confidentiality, the TAI said.
Statistical reports are collected in an accurate, efficient, and up-to-date manner. Disputes can run through without any technological interruption as the reports ensure the system is always top-notch, the TAI said.
The TAI said that it was ready to proceed in settling disputes with e-arbitration’s fully integrated online arbitration system that is certified by international standards, adding, whether it be the parties’ view, the arbitrator’s view, the TAI officer’s view, or the director’s view, the TAI’s e-arbitration acknowledges and gives the utmost importance to every individual and to every step of the process.
In this regard, the TAI’s staffs recently introduced and demonstrated the e-arbitration system to various leading law firms such as Baker & McKenzie Ltd, Tilleke& Gibbins International Ltd, Watson Farley & Williams (Thailand), Hunton Andrews Kurth (Thailand) Ltd, DejJ-Udom & Associates, DLA Piper (Thailand) Ltd, Weerawong, Chinnavat & Partners Ltd, and International Legal Counsellors Thailand Ltd in order to encourage the use of such a system.