Thailand Post developing smart mailboxes to improve its collection efficiency
Thailand Post Co Ltd, a state enterprise under the Digital Economy and Society Ministry, is collaborating with CAT Telecom Plc to develop smart mailboxes for more efficient management of collection.
The smart mailboxes will be equipped with sensors to detect mail packages via IoT (Internet of Things) platform.
“Each time mails and packages are dropped in these smart mailboxes, the data will be sent to the nearest Thailand Post office, where staff can monitor the mailboxes’ status via personal computers, smartphones or tablets,” said Korkit Danchaivichit, president of Thailand Post. “The platform can also log the number of items being dropped in the box along with date and time stamp, which will help collection staff manage their schedule efficiently and promote users’ confidence that their mails are monitored and accounted for at all times, reducing the risk of lost mails.
“Currently Thailand Post is handling more than 1.6 billion mails and packages each year, and we are planning to install 1,000 smart mailboxes in Bangkok and its perimeter areas within 2020 to streamline the collection process,” he added.
“By the end of 2021, we aim to install up to 22,000 smart mailboxes nationwide to cover the increasing needs of customers, especially those in e-commerce and logistics industries.”
Korkit added that besides the smart mailbox project, CAT Telecom is also offering high-speed internet via Wi-Fi at all branches of Thailand Post for users free of charge to help them access Thailand Post’s online services, such as tracking their packages.