Lao Airlines gets ISO certification for ticketing
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Lao Airlines on Monday received International Organisation for Standardisation (ISO) certification for ticket sales and booking services.
“This event is not just a first for the airline but is a historic occasion,” said head of the airline’s ISO Project Rada Sunthorn.
The ISO 9001:2008 is the management standard quality system that is accepted for organisations and private businesses throughout the world for production, service and human resource development.“This standard quality system will help in creating strong management. This system will help our customers to feel satisfied and boost our income,” Rada said.
