Business as usual at TMB, SCB head offices

Yesterday, SCB implemented a multi-centre operations policy as part of its business-continuity plan. As only 500 staff now man major tasks at SCB Park at Ratchayothin, others now are working at back-up centres in the Chidlom, Chaeng Wattana, Sukhumvit and Rama IV areas.
All customers can be assured of smooth services through branch and ATM networks, online services and business centres, president Kannikar Chalitaporn said.
SCB Park remains safe from the flood, she said.
Since October 20, the bank has reopened some provincial branches that were temporarily closed because of the floods.
TMB Bank president Boontuck Wangcharoen said the Phaholyothin building was protected and unaffected by the flooding.
“However, our priorities are to ensure that customers continue to receive full banking service from TMB and that all staff members are safe during the current situation,” he said.
More than 400 TMB branches are operating as usual, while about 10 per cent of its automated teller machines are turned off. The bank also urged customers to use more Internet banking services.
Some head office employees are now working at back-up offices, such as the one on Silom Road. Some also work from home. Employees with flooded residences are allowed to take days off, which are not considered “official” leave.
However, 64 more bank branches were closed as the flood spread to the Chatuchak, Ram-Intra and Ratchadaphisek areas.
According to the Bank of Thailand, this brought the total to 620 branches in eight provinces, with 333 in Bangkok. Altogether 149 branches are closed in Pathum Thani, 68 in Nonthaburi and 31 in Nakhon Pathom.