THURSDAY, March 28, 2024
nationthailand

AIS, True ordered to base charges on actual usage time, not by rounding up seconds

AIS, True ordered to base charges on actual usage time, not by rounding up seconds

The Central Administrative Court on Tuesday ordered Advanced Info Service (AIS) and True to charge fares by actual usage time and not by rounding up the seconds.

The court ordered the National Broadcasting and Telecommunications Commission (NBTC) to oversee that True Move H Universal Communication and AIS charge fares based on actual use time by seconds.

The NBTC was also instructed to consider guidelines regulating mobile phone fares for 2100 MHz, 1,800 MHz, and 900 MHz spectrums within 60 days of the verdict.

In its ruling, the court said it saw that service providers could use seconds or minutes as charging units.

However, the NBTC should set a regulation or condition to prohibit service providers from rounding up seconds into a minute.

Foundation for Consumers lawyer Nattawadee Tengpanichakul said the verdict was beneficial to the public.

If a service provider uses seconds as a unit to base charges, it must charge fares by the second. If a provider uses minutes as a base, it must charge fares by a full minute or 60 seconds without rounding up charges.

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