Sunday, November 17, 2019

AIT hired to upgrade SRT's ticketing platform

Oct 18. 2019
Credit: https://www.thairailwayticket.com/eTSRT/
Credit: https://www.thairailwayticket.com/eTSRT/
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By THE NATION

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The board of State Railway of Thailand (SRT) on Wednesday (October16) approved a Bt920 million budget for hiring Advanced Information Technology (AIT) to upgrade its digital ticketing selling and reservation platform, expected to be operational before December next year.

Thakoon Intharachom, SRT’s director of train operation, said today (October 17) that the SRT board approved the hiring of AIT at its meeting on Wednesday.

“AIT will upgrade SRT’s existing website for online ticket selling and reservation, as well as extending the service to users of mobile devices and handheld computers,” said Thakoon. “This project also covers the improvement of automatic ticket machines and payment methods including cash, cards and e-money”.

The agreed term of reference, he said, dictates that the project must be completed within 15 months and the SRT will ensure that the digital platform will be operational before the end of 2020.

"We will see to it that the new e-ticketing service will be available to our customers as early as possible," he added.

“To use the service, customers must download the mobile application “D-ticket”, sign up for an account, buy a ticket and pay via internet banking or credit cards. After the initial steps, they will receive a QR code that can be scanned to display travel information,” he said.

“Alternatively, they can reserve a seat online or via hotline 1690 and pay for the ticket at a station counter, the same as reserving a plane ticket”.

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