Sansiri app keeps condo residents in touch

MONDAY, JUNE 03, 2013
Sansiri app keeps condo residents in touch

Sansiri has joined hands with Plus Property to launch the Sansiri Home Service application software to help customers of Sansiri's condominiums communicate directly and instantly with the buildings' administrators.

The app was officially launched at the weekend for customers of Sansiri’s 11 condominium schemes, of 3,743 units, free of charge.
The application is designed and developed by a local software company named Fire One One, also the developer of a Sales Kit app for Sansiri four years ago.
Sansiri’s customers can access six functions in this application – personal messages, delivery, finance, home care, phone directory, and suggestion box. For the next phase, it will offer related privilege services for Sansiri’s customers. 
Uthai Uthaisangsuk, senior vice president for Sansiri’s business and condominium project development, said this application was an investment by Sansiri and Plus Property, who operate Sansiri’s condominiums. 
“We plan to launch this app for four new condominium projects this year. For the other projects sold in the past years, we plan to negotiate with their administrators to implement this app, for which there is monthly fee,” said Uthai.
He added that in the first quarter of this year, Sansiri’s condominiums had achieved Bt21 billion, an increase from Bt10 billion of the same quarter of last year. Around 40 per cent came from condominium projects in the provinces, with 60 per cent from Bangkok. He said expansion upcountry and the overall condominium market still had potential.
“However, investment in technology is also the key driving factor to help Sansiri become the market leader. We have been investing in technology to enhance our management and business performance, and at its front-end to create user experience like this application,” said Uthai.
He added that sales from the website channel had grown at 20 per cent.