Dell introduces new mobility solutions

To extend IT operational agility, Dell introduced a new Dell KACE endpoint systems management solution for performing real-time, in-field systems management from a tablet or smartphone, the statement said.

Dell SonicWALL has also been upgraded to extend its secure mobile access capabilities to address the needs of mobile workers while elevating the protection of corporate systems and data from mobile threats.

Dell has also updated Dell Wyse Cloud Client Manager to support secure cloud-based management for additional devices, and launching a set of modular mobility consulting services for mid-market customers.

“As part of Dell’s focus on delivering end-to-end enterprise mobility solutions, we’re supplying customers with innovative hardware, software and services to help them plan, deploy and manage new workspace models,” said Barrie Sheers, Vice President & General Manager, Software, Dell APJ.

“Our latest mobility offerings and security enhancements are important steps in giving mobile employees reliable and secure access to the information and resources they need while empowering IT to bring it all together in an efficient, cost-effective manner.”

With the release of the Dell KACE K1000 GO app for Android and K1000 GO app for iOS devices, Dell Software frees IT administrators from the shackles of typical help desk and systems management support tools with mobile access to the powerful capabilities of the Dell KACE K1000 Systems Management Appliance.

The Dell KACE K1000 GO app allows IT administrators to access the K1000 from their mobile device, so they can review and respond to service desk notifications while away from their PC, prioritize and expedite problem resolutions, and deploy software more easily and efficiently.

According to Dell, new agile systems management functionality of the Dell KACE K1000 GO app includes:

- Real-time alerts of ticket events through push notification to Android and iOS devices 

- Streamlined workflow for creating, escalating and resolving trouble tickets 

- Drill-down, detailed systems inventory to rapidly identify dependencies and root causes 

- “On the fly” software distribution to accelerate updates

With new secure mobile access enhancements from SonicWALL, Dell Software can help customers meet demands for broader access to mission-critical applications, data and resources from a multitude of devices.

As part of Dell’s keen focus on Connected Security, the latest release of the Dell SonicWALL Mobile Connect application is now pre-installed on all Windows 8.1 tablets and laptops, which extends Dell’s secure access capabilities to more mobile device and laptop platforms, including Windows, iOS and Android.

As part of delivering end-to-end mobility solutions, Dell SonicWALL Mobile Connect is pre-installed on Dell’s recently announced Venue line of tablets, which comprises four new ultra-thin models designed to address the changing way people live and work.

The new Venue 8 Pro and Venue 11 Pro Windows 8.1-based tablets combine the level of performance, design and responsiveness end-users want, while giving IT departments what they need – the ability to integrate into an existing corporate environment with full compatibility with current Windows applications and Microsoft Office integration. 

The Mobile Connect application, in combination with the newest version of the Dell SonicWALL E-Class Secure Remote Access (SRA) for enterprise appliance, provides mobile and remote workers using managed or unmanaged smartphones, tablets or laptops with simple, policy-enforced access to critical data without compromising security.

The new E-class SRA release v10.7.0 also provides an at-a-glance dashboard to streamline management of remote access status, and simplify access to more mission-critical applications, corporate web sources, file shares and client server resources.

Dell’s secure mobile access solution for iOS, Android and Windows 8.1 tablets and laptops enables: 

- Secure SSL VPN connection and granular, policy-enforced access control to resources 

- Context-aware authentication to restrict access to authorized users and trusted devices 

- One-click access to authorized corporate applications and resources 

- Centralised policy administration for efficient management

To help organizations take advantage of the native enterprise management and secure productivity updates of i0S 7, Dell has expanded Dell Wyse Cloud Client Manager, its cloud-based secure client management software, to include support for iOS 7 smartphones and tablets.

The mobility management solution now will support Dell’s Android hardened devices, offering management of enterprise policies for those devices, including the ability to lock down and customize access to local and remote applications.

Dell Wyse Cloud Client Manager provides a single, intuitive console that enhances the visibility and control IT teams have over company and employee owned smartphone, tablet and client devices. Administrators can support, configure, monitor and secure devices and thin clients over the air from virtually any location, as well as manage access to company applications and content. 

Dell is launching a set of modular Mobility Consulting Services to streamline the planning process. These services are initiated with an analysis of customer needs based on in-depth interviews across the organization, resulting in the development of a mobility roadmap that takes into account both current and future operational landscapes.