Dr Pradit Panjaweenin, director of SiPH, said the hospital’s goal for 2017-18 was to continue focusing on improvement towards the highest international standards of service excellence and to provide the highest patient safety.
There are three core dimensions of the development plan.
First is medical-service development in order to retain the JCI (Joint Commission International) standard and CCPC TKR (Clinical Care Programme Certification-Total Knee Replacement).
The second focus is human development – to arrange training on the Home Service Experience Standard and cultivate core competency among staff.
Last, the hospital will improve its information-technology system, helping the doctors and medical personnel to access patient information quickly and accurately.
“In 2017, we expect 20-per-cent growth, 511,700 [outpatients] and 16,800 inpatients, as well as extending our speciality medical centres, including the Allergy Centre and Diabetes Thyroid and Endocrine Clinic,” Pradit said.
“Furthermore, we are expecting to open the Urology Centre and increase the number of [beds] to 357 by 2018.”
SiPH is also establishing a Heart Centre and introducing hydrotherapy innovation in the Rehabilitation Centre for patients experiencing paralysis, dysfunction of muscles and nerve-system-caused backaches and headaches and office-syndrome symptoms.
SiPH has launched 20 medical centres covering both speciality and general treatment. The five centres that have the highest number of patients are the Internal Medicine Centre, Orthopaedic Centre, Children’s Centre, General Surgery Centre and Heart Centre, in that order.