Krungthai Card launches revamped TapKTC mobile app

Tosapong Rangkawara, KTC’s vice president – credit card business, said on Tuesday that besides the modernised design, “KTC emphasised accessibility and aesthetically pleasing features which members can select from and customise to one’s liking”.
“In addition, KTC has improved advanced security levels to further reassure the safety of members through the option of Biometrics Identification besides providing a pin number. Members can now experience enhanced log ins to access personal information using the dynamic keyboard, or make transactions through the TapKTC mobile application using the fingerprint scan, and the brand-new biometric iris recognition with the Samsung Pass service. KTC is Southeast Asia’s first and only financial institution, and the third in the world, to endorse this technology in collaboration with Samsung,” he explained.
Current users of the Samsung Galaxy models with the infrared iris recognition feature, including the S8, S8+ and Note 8, can access this technology from today onwards.
Abiding to the Bank of Thailand’s policy, users’ biological information will be securely stored in the FIDO (Fast Identity Online) Cloud and will not be stored in smartphone devices.
TapKTC’s log in method using iris recognition with Samsung Pass is currently under the Bank of Thailand’s Regulatory Sandbox trial-run, and from the third trimester in 2017 until 2018, TapKTC will become a crucial method for proactive marketing activities that most efficiently connects customers, Tosapong said.
Parinya Attponmongkol, senior manager – credit card business, said KTC had added important and crucial features that allowed customers to gain access to information relating to their personal account in a new look that was easy and convenient to use.
Members can now view all information at a single location, My Account, regardless of the number of KTC cards in possession, including card accounts or points balance checks. Collective card balances for all cards will be displayed, including the remaining offset balance.
“Members will also enjoy customisable information management features, which includes the option to receive notification alert for transactions done via card payments for a set balance amount; the option to receive notification alert for payment deadlines in a timely manner; temporary blockage of cards in the case of lost or misplaced cards; the option to set up spending limits for online purchase transactions; as well as the ability to easily register or change the method of billing options by themselves,” Parinya said.
“Besides this, customers can redeem rewards points, including Royal Orchid Plus miles, Air Asia , Bangkok Airway’s Flyer Bonus / Cash Back for products and services; or for donations/ transfer of rewards points between cards without a minimum points value; conveniently manage monthly payments with the KTC FLEXI installment plan to pay for products and services online ; and make online 24-hour withdrawals anywhere and everywhere with the KTC credit card or the ready-to-use KTC PROUD Revolving Loan card, where withdrawals will be transferred directly into the existing Krungthai savings account.”
“We hope that the revamped version of the TapKTC mobile application will serve like a companion which connects KTC to customers. It is expected that there will be an increase of 1.5 million users by the end of 2018,” Tosapong added.