The strategy aims to develop the postal industry into an essential element of the country’s infrastructure.
The postal and delivery industry was forecast to reach annual revenue of US$10 billion by 2030, given the current growth rate of around 20-30 per cent per year.
The strategy stressed that completing the digital address platform in line with the national digital map was important for the development of ecommerce and the digital economy.
According to Duong Ton Bao from the Department of Posts under the Ministry of Information and Communications, the drastic change in the postal and ecommerce market, along with the development of digital technology in the Industry 4.0 era, has been changing the ways of doing business and opening up new opportunities for the development of the postal industry.
The industry needed new strategies to create breakthrough development, he said.
He cited a report from the Vietnam ecommerce Association saying that the ecommerce market would expand by about 29 per cent per year to reach $52 billion by 2025.
The huge volume of goods traded via online channels has led to an explosive demand for delivery services – a huge potential for the postal industry to tap and transform from delivering newsletters to an important foundation for ecommerce development, an essential infrastructure of the digital economy.
“The postal industry plays a role in ensuring the flow of materials besides the flow of data in the digital economy and digital society,” Bao wrote on vietnamnet.vn.
He said the postal market in Vietnam was witnessing the intertwining between the old and the new, stressing that the market would see increasingly harsh competition.
Traditional postal companies which were slow to renovate were losing market share to start-ups and technology enterprises which were young in experience but faster in applying technology.
He said this forced the postal industry to become a digital supply network, and there was no other way.
Accordingly, the postal development strategy emphasised that modern technology was the core, and a Made-in-Vietnam ecosystem of digital platforms would be the breakthrough solution.
“Postal enterprises develop in the direction of becoming enterprises which apply digital technologies to create new products and services and ensure people across the country have the right to access and use quality postal services at reasonable fees,” the strategy said.
The focus would be on building a Made-in-Vietnam ecosystem of digital platforms, including digital addresses and ecommerce platforms.
The strategy targeted that, by 2025, all households across the country would have digital addresses, and all farmer households would participate in ecommerce platforms developed by postal companies.
According to Bao, the postal industry owns huge resources with a network of over 21,600 points covering 63 provinces and cities together with nearly 800 enterprises operating in the industry.
The postal infrastructure coupled with the telecommunications infrastructure, electronic payment and digital address would promote the development of ecommerce and help expand the market for postal services, he said.
The postal industry would promote ecommerce in rural areas to accelerate the digital agricultural economy and enable residents to access public services.
“The digital revolution and the Covid-19 pandemic have changed the global economic growth model. Vietnam’s postal industry sees this as an opportunity to become an essential infrastructure of the country and the digital economy and contribute to promoting the development of digital government and digital society,” he said.
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Published : June 05, 2022
By : Vietnam News