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Passenger questions Thai Airways after overnight TG619 ordeal
Passenger questions Thai Airways after overnight TG619 ordeal
TUESDAY, SEPTEMBER 29, 2026
A TG619 passenger details an overnight delay, limited updates and a long baggage wait at Suvarnabhumi, calling for Thai Airways accountability.Thailand launches Jaeng Rath gateway for complaints and cyber threats
Thailand launches Jaeng Rath gateway for complaints and cyber threats
MONDAY, AUGUST 17, 2026
Thailand’s new Jaeng Rath service on the Thang Rath app routes cyber, online and other public complaints to the responsible government agencies.CAAT and OCPB tighten passenger protections for flight cancellations
CAAT and OCPB tighten passenger protections for flight cancellations
WEDNESDAY, APRIL 29, 2026
CAAT and the OCPB agreed stronger rules on notification, refunds and compensation when airlines cancel flights, with clearer communication and faster complaint handling.Taxi QR codes go live: track trips, report issues, estimate fares
Taxi QR codes go live: track trips, report issues, estimate fares
TUESDAY, FEBRUARY 10, 2026
Thailand rolls out three-colour taxi QR codes for driver checks, live trip tracking, fare estimates and urgent complaints, with full rollout by June 2026Philippines’ newly launched website for reporting complaints on flood control projects gets over 12,000 complaints
Philippines’ newly launched website for reporting complaints on flood control projects gets over 12,000 complaints
MONDAY, SEPTEMBER 08, 2025
From corruption-riddled flood control projects, the public is now also reporting to President Ferdinand R. Marcos Jr. poorly constructed roads and other subpar projects implemented by the Department of Public Works and Highways.SRT denies postponing DSI meeting on Khao Kradong land dispute
SRT denies postponing DSI meeting on Khao Kradong land dispute
THURSDAY, SEPTEMBER 04, 2025
The State Railway of Thailand (SRT) has denied reports of postponing its planned complaint to the Department of Special Investigation (DSI) regarding the Khao Kradong dispute, confirming the meeting is still scheduled for Friday, September 5.Top three products and services consumers complain about most
Top three products and services consumers complain about most
SUNDAY, AUGUST 31, 2025
General goods and services, finance and banking, and communications and telecommunications were the most complained-about categories.CIB passes on 14 complaints against Paetongtarn over Hun Sen clip to NACC
CIB passes on 14 complaints against Paetongtarn over Hun Sen clip to NACC
WEDNESDAY, JULY 23, 2025
CIB submits 14 complaints against Paetongtarn over Hun Sen phone call to NACC, including sedition and malfeasance allegations under criminal law.Somkid files complaint against Hun Sen over leaked audio with Thai PM
Somkid files complaint against Hun Sen over leaked audio with Thai PM
FRIDAY, JUNE 20, 2025
Somkid Chueakong, a deputy secretary-general to the Prime Minister, filed a complaint with the Cyber Crime Investigation Bureau (CCIB) in Nonthaburi on Friday, seeking legal action against Cambodian Senate President Hun Sen. EV users file complaint with consumer council over NETA issues
EV users file complaint with consumer council over NETA issues
TUESDAY, JUNE 10, 2025
Electric vehicle (EV) users have lodged a formal complaint with the Thailand Consumers Council (TCC), citing numerous problems with vehicles from the Chinese automaker NETA.