
Airports of Thailand Public Company Limited (AOT) has confirmed it will proceed with an increase in the Passenger Service Charge (PSC) for departing passengers from June 20, saying the move will serve Thailand’s long-term interests by improving airport services and capacity.
Paweena Jariyathitipong, President of AOT, addressed comments by Tony Fernandes, founder and CEO of Capital A, the parent company of AirAsia, who had opposed the increase in the departure passenger service charge.
She said AOT stood by the adjustment, saying the revenue would be used for the benefit of Thailand by developing airport services and strengthening the country’s competitiveness in handling passengers.
Paweena said the additional fee would be collected from departing passengers, of whom 95% are served by full-service airlines, while low-cost airlines would account for only 1% of those affected. AOT therefore needed to listen to the majority, she said, adding that the increase was for the public interest.
She warned that opposition to the increase could cause the country to lose benefits. The slower Thailand develops, the slower its competitiveness will become, especially when competing with airports in neighbouring countries that charge higher fees. Thai airlines, she added, cannot ask those countries to lower their airport charges.
AOT will raise the PSC to 1,120 baht per person, from the current 730 baht, an increase of 390 baht. The new rate will take effect on June 20, 2026, at all six AOT airports:
The domestic passenger service charge will remain unchanged at 130 baht per person. The Civil Aviation Authority of Thailand’s announcement has already been published in the Royal Gazette.
AOT plans to use PSC revenue to continuously upgrade infrastructure at all six airports, with the aim of improving passenger convenience, speed and safety.
Initially, AOT has a five-year plan to expand airport capacity, with total investment of around 80 billion baht. Most projects have already undergone feasibility studies and are being submitted to the National Economic and Social Development Council (NESDC) for consideration.
The projects include:
In addition to airport development, AOT also plans to improve services inside airports to make travel more convenient for passengers.
It will introduce the Common Use Passenger Processing System (CUPPS) to reduce waiting times, improve check-in efficiency and enhance the overall passenger experience.